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Manager– Compliance Operations Transformation

Emirates NBD
Full-time
دبي, AE

About Emirates NBD


Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.


At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.


We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.


What You Will Be Doing


  • The role is responsible for driving the planning, design, and execution of transformation and digitization initiatives across Compliance Operations
  • Successfully execute & coordinate high priority projects for Emirates NBD Services
  • Support process optimization, automation, regulatory alignment, and AI transformation programs related to AML, Sanctions, FCC Operations, Governance, and overall Compliance risk management.
  • Partners closely with Group Compliance, Compliance Operations, Group Governance, Technology, Digital, and key business units to ensure effective delivery of tactical and strategic projects.
  • Identify inefficiencies and areas for automation across AML, Sanctions Screening, KYC, CDD, Transaction Monitoring, and Regulatory Reporting.
  • Support the design, execution, and monitoring of major Compliance transformation initiatives.
  • Work with stakeholders to streamline workflows, reduce manual processes, and enhance control effectiveness and operational efficiencies.
  • Support adoption of AI/ML, analytics, and digital tools for FCC enhancements.
  • Ensure project documentation, change processes, and controls adhere to internal and regulatory standard.
  • Facilitate workshops, working groups, and regular review meetings with stakeholders.
  • Provide clear progress reporting, risk / issue updates, and recommendations.
  • Drive continuous improvement culture across FCC / Compliance.


What We are Looking for


  • Minimum 6-10 years of relevant work experience in Regulatory and FCC Transformation
  • Hands-on experience in Compliance process optimization, project management, or system enhancements.
  • Exposure to technologies such as screening engines (Firco), TM systems (Actimize, SAS), Case Management Tools, Data Analytics etc.
  • Prior experience in a UAE Banking or Financial services Compliance environment
  • Strong understanding of AML/CFT, Sanctions, and broader compliance frameworks.


What We Offer You


  • Competitive salary package.
  • Strong emphasis on work-life balance and employee wellbeing.
  • Access to world-class Learning & Development platforms for career growth.
  • Generous annual leave and comprehensive Private Healthcare coverage.
  • Preferential banking facilities for employees.



Why Join Us


At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD services team.

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Emirates NBD

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